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Windows 10 Camera Not Working - How to Fix - Reader Interactions

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When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

Open Camera. Need more info on missing camera rolls? See Fix a missing Camera Roll in Windows Curious about importing photos? See Import photos and videos from phone to PC. Check for updates. If you see the option to View optional updates , select it to see if there are updates available for your camera.

Allow available updates to install, then restart your device when it's ready. Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Waking up your device from sleep isn't the same thing as a restart. Test your camera with the Camera app. Select Start , then choose Camera from the list of apps.

If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying to use. For best results, try the possible fixes in the order presented.

Some laptops and portable devices have a physical switch or button that turns the camera on or off. When turned off, your device won't recognize that there's a camera installed. If your computer has a switch or button, make sure it's in the on position before using your camera. If you recently updated Windows 10, you might need to give apps permission to use the camera. In Allow access to the camera on this device , if Camera access for this device is turned off, select Change and turn on Camera access for this device.

Allow access to the camera on this device. Note: If camera access for the device is turned off and you can't select Change , you'll need an administrator on the device to turn on camera access for you.

Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on. After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Only apps installed from the Microsoft Store will show in this list.

If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps access to your camera and make sure it's turned on. Many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on. To learn how you can configure your camera privacy settings in Windows 10, go to this Windows Community in English page.

In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. If you're using an external camera, try using it with a different USB port on your device first. If that doesn't work, or your camera is built-in to your device, try this:. Select Start , enter device manager , then select it from the search results. Find your camera under Cameras , Imaging devices or Sound, video and game controllers. If you can't find your camera, select the Action menu, then select Scan for hardware changes.

Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again. Some older cameras that were designed for older devices aren't compatible with Windows Here's how to check if you have if your camera is compatible:. In Device Manager , look for your camera under Cameras , Imaging devices or Sound, video and game controllers.

Press and hold or right-click the name of your camera, and then select Properties. Select the Driver tab, select the Driver Details button, and look for a file name that includes stream. If you don't find a file name that includes stream. In Device Manager , press and hold or right-click your camera, and then select Properties. Select the Driver tab, then select Uninstall Device. Select the check box for Delete the driver software for this device , then select OK.

In Device Manager , on the Action menu, select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again. If you'd like to learn about the basics of using the camera, see How to use the Camera app.

If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug. This helps Microsoft find the root cause of this problem. Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.

Open the Feedback Hub. Fix a missing Camera Roll in Windows Import photos and videos from phone to PC. Camera doesn't work in Windows 10 Windows 10 More Looking for other camera info? Need more help? Join the discussion. A subscription to make the most of your time. Try one month free. Was this information helpful? Yes No. Any other feedback? The more you tell us, the more we can help. How can we improve?

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